Freezer Repair
Carrying out a freezer repair is a complex task that should only be performed by factory certified technicians.
WHAT WE DO
Services Available We Fix Everything
Like other home appliances we use, freezers offer us a lot of comforts, convenience, and savings. They let you store food for longer than usual, allow you to keep food prepared in advance, and even store food for an event or party.
But, in order for your food to actually stay fresh, your freezer needs to function at an optimum level at all times. Unfortunately, there are a number of things that can go wrong with your freezer, but the most common problems include damage to the compressor, problems with the condenser or a defective evaporator.
Satisfaction Guaranteed
Our Promise To Our Clients
01
We will provide a parts warranty which means if the replaced parts break down again within 3 months, we will replace it free of charge. This encourages our technicians to tell our clients truthfully what parts need to be replaced and why.
02
If the appliance that we have repaired breaks down again for the same reason it broke in the first place, we will come back and repair it without charge
03
We will only charge for labor and parts. There are no hidden fees with us. The customer pays for labor and parts. That’s it. This way, our customer get the best service, delivered in the most honest and straightforward way possible.
Our Appliance Repair & Appliance Installation Expertise
We Can Repair & Install Many Appliance Brands
Except Miele, we can repair and install appliances produced by all the other well-known brands, such as LG appliances, Samsung appliances, Bosch appliances, Kitchenaid appliances, Kenmore appliances Whirlpool appliances, etc..
How It's Done
Our Process
- 01 WE WILL LISTEN CAREFULLY
- 02 IDENTIFY THE PROBLEM
- 03 WE WILL LISTEN CAREFULLY
- 04 WE WILL LISTEN CAREFULLY
- 05 WE WILL LISTEN CAREFULLY
01
WE WILL LISTEN CAREFULLY
We will listen carefully to the customer’s problem, understand all the details during our dialogue with them, and then see if we can diagnose the problem over the phone. The key factor for us is identifying whether or not the problem is fixable.
02
IDENTIFY THE PROBLEM
If we can’t provide a diagnosis over the phone, we will visit the customer’s home or store and offer a quote for the repair work. Our quote equals the fee plus the service call fee, which depends on the amount of time we spend on the call.
03
WE WILL LISTEN CAREFULLY
Once we’ve identified what the problem with the appliance is, the next step in our process is fixing that problem. Sometimes the repair can be completed without the need for replacements parts. But if parts are needed, we will provide them.
04
WE WILL LISTEN CAREFULLY
Then we start carrying out quality checks. These will establish, first of all, that the problem has been fixed and, secondly, that our repair will last. The checks are vital because we want to be confident that the work we have done provides durability for our customers.
05
WE WILL LISTEN CAREFULLY
The final part of our process issuing a bill for our services alongside a 90-day warranty for our repair work. If the appliance breaks down again after we have fixed it, we will - within 90 days - come back free of charge and carry out new repairs.
Our Difference
Why Work With Solution Appliance
We would rather provide appliance installation by the book for our customers in lower mainland, BC and know future problems can be avoided. Our industry knowledge, years of experience, and specialized training make us the best choice for installation service. Get in touch with Solution Appliance Service Ltd today for all of your appliance installation requirements.
PEACE OF MIND
Transparency
Accountability
Efficiency
Regular Maintenance
OUR TESTIMONIALS
What People Say
A FEW NUMBERS
Something We Are Proud Of
15 Years
IN BUSINESS
With many years serving the lower mainland we’re proud to be part of this beautiful community we call home and can’t wait to continue putting smiles on your faces.
Over 85000
CLIENTS SERVED
We’ve seen a lot of changes in appliance technology over the time, but that hasn’t changed the way we operate. No matter what the problem, Solution Appliance is here to help.
95%
CLIENT RETENTION RATE
Wow, that’s a lot of happy people! Over the years our business has grown and so has our clientele!